ezds.com : Kintana HP PPM Project Issue Management

HP PPM Project Issue Management

ZDS

PPM Overview

HP Project Management comes with out-of-the-box 'best practice request types and workflows that can be used as-is or copied and customized to match your business process.
The Project Issue workflow tracks any actions or problem resolutions required during the execution of the project.

Default workflow steps

1. Review and Assign Issue. The issue is reviewed and assigned to the appropriate user.

2. Manage Issue. The issue is resolved.

3. Approve Resolution. The resolution to the issue is reviewed.

4. Close. The issue is closed.

Customization

Customization typically involves adding or removing steps, and changing step names, notifications and security groups (the people who can act on each step).