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Execution Log 'Could not retrieve logfile or outfile' Messages When you migrate a Standard AOL: object using Kintana, the package line waits for Oracle Applications to ftp back the log and out files generated by the Concurrent Manager request. If things are not configured correctly, you will get 'Could not retrieve' messages in the execution log instead of valid links to the out and log files: ![]() In order to resolve this you need some background on how Object Migrator works Concurrent Manager When you run a Standard (e.g 'Aol:GUI Menu' ) object migration the PPM package creates a request in (Oracle Corp's) Concurrent Manager on the server hosting Oracle Applications (usually co-located on the server hosting the Kintana database). Concurrent Manager then:
Retrieving the Out and Log files The PPM line needs to get back the out and log files. To do so it runs sql like this: select logfile_name,outfile_name logfile_node_name, outfile_node_name from fnd_concurrent_requests where request_id = 304575 LOGFILE_NAME LOGFILE_NODE_NAME OUTFILE_NODE_NAME ------------------------------------------ ------------------------------------------ ----------------- /PA/45/kntacomn/admin/log/knta/l304575.req /PA/45/kntacomn/admin/out/knta/o304575.out HPUX22 The first part of the paths (down to the file name) tell Kintana where Concurrent Manager placed the out and log files. You or your Oracle Applications administrator will have set up these directories. The names will be specific to each user site. To support out and log file retrieval the PPM Package uses an ftp account with read-only privileges set up on the server hosting Concurrent Manager (HPUX22). Matching entries for this account must exist in server.conf. The PPM Package then looks up these ftp account entries in server.conf: com.kintana.core.server.CONC_REQUEST_USER=concmgrknta com.kintana.core.server.CONC_REQUEST_PASSWORD= and starts up an ftp session to the server hosting Oracle Applications: FtpClient: Socket opened to hpux22, port 21 logs on as concmgrknta FtpClient: LOGON_ATTEMPT concmgrknta@hpux22:21 supplies the conuser password: FtpClient: Reply to PASS : 230 User concmgrknta logged in. Access restrictions apply. FtpClient: CWD /PA/45/kntacomn/admin/out/knta/ and, issues a change directory command with the path down to knta/ that it got from the dynamic sql query: Ftplient: CWD /PA/45//kntacomn/admin/out/knta/ Ftp Account Landing Zone The landing zone for the concurrent user ftp account MUST be set at the DIRECTORY ABOVE THE last directory in the path(s) returned by the above sql query. If this is not done the ftp transfer back to the application server of the log and outfiles for the request will fail with 'Unable to retrieve' message in the package line execution log! If the landing zone is set correctly the package will ftp the out and req files back to the application server, place them in {ITG_HOME}/logs/PKG_nnnnn/line(x), and the links on the execution log will resolve correctly. Testing
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